Terms and conditions of sale

General terms and conditions of sale

Article 1 - General clauses

It is explicitly understood that by placing an order, the customer accepts all the general terms and conditions of sale specified below. These terms and conditions of sale are valid for all sales concluded with us and executed by us. Conditions that do not comply with these terms and conditions shall only be valid if they are set out in writing by our company. Deviating behaviour on our part or accepted by the customer - even if this occurs repeatedly - does not give the customer any right to refer to them and therefore does not constitute a fee. Deviating conditions on our customers' order forms are expressly recognised as invalid. On the contrary, they acknowledge these terms and conditions as the rules governing the contract between the purchaser and us.

Article 2 - Price

Indications or prices given in catalogues, price lists, diskettes, etc. are to be regarded as information; the prices invoiced are always the prices of the day. Our prices are exclusive of VAT and transport costs. Our offers are valid for one month, date of the document, except in case of unforeseeable price increases.

Article 3 - Collection

The goods ordered by the customer must be collected within the agreed period. If the goods are not collected, we reserve the right on the one hand to dissolve the sales contract in whole or in part at the expense of the buyer, who - if necessary - will have to pay a lump-sum indemnity of 30% of the price of the goods, including VAT, or, on the other hand, to oblige the buyer to take possession of the goods.

Article 4 - Cancellation

In the event of insolvency, impending insolvency or rumours concerning the creditworthiness of the customer, we reserve the right not to execute orders even if they have been accepted by us, or, prior to delivery, to demand a sum as security reserved exclusively for us and covering the price of the delivery.

Article 5 - Transport

The goods are considered sold, delivered and accepted in our stores. The goods are therefore transported at the expense and risk of the customer even if they are transported carriage paid.

Article 6 - Deliveries

Delivery dates are always communicated to the buyer for information purposes. Delays in delivery shall not entitle us to claim damages or to withdraw from the purchase/sale agreement at our expense. In the event of force majeure we shall be released from our obligation to deliver without compensation.

Article 7 - Failure to pay

Without prejudice to all other rights, we reserve the right, in the event of late payment or any other failure of our customer to meet its obligations, to continue at its expense and without prior notice to terminate the contract.

Article 8 - Retention of title

The goods sold remain our property until full payment of the price, in principal, interest, penalty clause and costs generally whatsoever. This remains valid when the goods delivered have already been processed; in this case our right of ownership of the goods sold extends to the goods in which these goods have been incorporated. We reserve the right to have them returned to us at the customer's expense.

Article 9 - Complaints

All complaints concerning the non-conformity of deliveries or invoices must be made within 3 days of delivery of the goods. These complaints must be made by registered letter.

Article 10 - Payment

All our invoices are payable in Brussels, in cash and without discount, unless otherwise stipulated. In the absence of payment on the due date, interest on arrears of 12% per annum will be due automatically and without notice of default, always from the date of invoice, on the principal amount including VAT.

Article 11 - Allowances

In the event of non-fulfilment of its obligations, including non-payment or late payment, the amount of our invoices shall be increased, by operation of law and without prior notice of default, by a fixed compensation of 15% on the principal sum including VAT, with a minimum of € 50 as damages.

Article 12 - Treaties

The drawing of drafts does not lead to novation. This implies that, despite the drawing of bills of exchange, the general terms and conditions of sale remain fully and completely in force. Bills of exchange may be accepted as payment provided that they are accepted by the drawee and endorsed by a solvent third party if the drawee is a legal entity. The term of these bills of exchange shall not exceed 90 days. In any event, the purchaser shall bear the discount charges and other costs which shall be calculated separately.

Article 13 - Jurisdiction

In the event of a dispute, the Courts of Brussels and the Justice of the Peace of the 3rd Canton of Brussels shall have sole jurisdiction, even in the event of a disposition by draft, acceptance of payment and carriage paid dispatch, these courts shall not make any novation or derogation to this jurisdiction clause.

Article 14 - Recycling

Recycling contribution - In accordance with the provisions of the environmental management agreements concerning the fulfilment of the acceptance obligation for used electrical and electronic appliances, concluded on the one hand between the Brussels Capital Region, the Flemish Region and the Walloon Region and on the other hand the organisations representing industry and distribution, the supplier will enter a so-called recycling contribution, approved by the regional authorities and relating to products falling within the scope of the regional regulations on the acceptance obligation, as a separate item on the invoice. The usual discounts other than those mentioned in the general terms and conditions of sale do not apply to these recycling contributions.


The goods described and reproduced on this site, give an overview of the range followed. The availability of the products is constantly changing and the mere display of a product on the site does not constitute a commitment. Images and product descriptions are not contractual. The information provided must always be checked. The prices indicated are valid on the day the site is consulted.